FAQs

• We use either PosLaju or DHL for Malaysia. 
• Orders are shipped directly from our store within 24-48 hrs for your convenience and maximum efficiency.
  
• Your order should arrive within 5 to 7 Business Days.
• If your order is over RM100, we offer Free Shipping.

• We use Flexipack by POS Malaysia for international. 
• Orders are shipped directly from our store within 24-48 hrs for your convenience and maximum efficiency.
  

• Please note that you will be liable for all duties and taxes on import.

What are your Return and Refund Policies?

• We offer a 100% Satisfaction guarantee or your money back.  Please contact us for return requests.  
• Return requests must be initiated within 30 days from date of purchase.
• Return of packet with remaining product is required, at your cost.
• Return Policy Does Not Apply To Products Purchased with a Discount Code.